I hate Comcast and the customer service assholes who work there.
Comcast has benefited for far too long from the lack of any real competition. This has allowed them to raise their rates sky high, provide shitty customer service and rape all their customers without any repercussions.
Unlike most 'normal' service providers, Comcast does not even give a fuck if you say you'll cancel your service. They are so used to being the 800 pound gorilla, they basically tell you to fuck off if you complain about their service or threaten to take your business elsewhere. It's like their customer service training consists of being told - 'look, we're the only show in town. If some asshole is stupid enough to go elsewhere, he'll come crawling right back, so tell those disgruntled customers they can fuck right off'
Comcast flies in the face of my theory and experience that businesses that have shitty customer service dont last. I've seen it time and again that eventually places with shitty customer service/product go out of business. Somehow, Comcast is not subject to the same rules and realities as other businesses. They can be high priced, provide shitty customer service and continue to fluorish.
To that I say, fuck you comcast! Get your dick out of my asshole, its sore from years of you fucking me in the ass. I'm canceling my service tonight.
While it wont change my mind - are there any people out there who have had good experiences with Comcast? Feel free to share your I hate comcast stories as well.
Verizon fios is the way to go.
ReplyDeleteIt is plain and simple Comcast is rotten from the core out. Their content sucks, their services suck, their phone support sucks, their pricing and issue resolution sucks.
ReplyDeleteXfinity is just their attempt to change the brand image and get away from the Comcast bashing.
There are no words that can describe how fed up I am by comcast. I've had NO internet, phone or TV for 3 days because "I had no signal" and had to wait 3 days for the dispatcher to come to my place.
ReplyDeleteMy appointment was scheduled from 8 am to 11 am, 3 hours of me sitting around, why can't they ever give you an exact time for your appointment? I always have to sit around and wait. Twice I've waited and had no one show up and once had the dispatcher guy stroll in 8 hours late and ask me if I was single. I'm done! So glad I won't have to deal with them again.
Hi there - I work for Comcast and I'd like to help in getting you a better pricing for your services. Please feel free to email our team, include the phone number on the account and a link to this page. We'll make sure that you are assisted.
ReplyDeleteSorry for the troubles we caused.
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
More comcast services, more problems.
ReplyDeleteI'm shocked there is an apology from comcast.
ReplyDeleteAfter a major storm I didn't have my services restored for 4 days! all my calls were me by a generic recorded apology for the outage. My neighbors who had direct tv and cox had all their services back on in a day. other than that I haven't had any trouble with comcast.
ReplyDeleteI'm surprised to hear about this, I have never had any issues issues since I switched from a dish.
ReplyDeleteSorry to hear about your comcast problem, can I be of help?
ReplyDeleteNot only is Comcast pricing crazy (compared to what I’m used to) but they have by far the worst customer service that I’ve experienced.
ReplyDeleteIn my experience Comcast shows all watered down crap anyway. Who wants to watch Scarface or Chris Rock live with all the sweet cursing either bleeped out or voiced over to say "Dammit" instead of "F%$k it"! And where's the nudity??? They've cut all those scenes out too!! I want my curse words and nudity.
ReplyDeleteI have had too many bad Comcast stories to list. Steer clear if you have other options.
ReplyDeleteThese complaints are all too familiar, I dealt with almost all of them when I had cable. I got a dish and I'm content.
ReplyDeleteI wrote about comcast in April, here is the link
ReplyDeletehttp://stopthecap.com/2010/04/08/comcast-vs-verizon-fios-new-ads-slam-xfinity-increased-comcast-broadband-speeds-rumored/